Coronavirus Update

Update: Monday, March 23

Here starts another uncertain week.

What we know:  Our staff faces a very low risk of becoming infected while at work.  Fortunately, the bulk of our staff work in facilities that are unoccupied while they are there so we are still on schedule to our most highly prioritized clients.  Thankfully our staff and supervisors are already trained (and certified in many cases) in proper cleaning protocols required by medical centers so very little has had to change in our methods.

At this time, our staff are considered essential as they are servicing other essential businesses, daycare (for essential personnel) and medical offices and high-risk centers (cancer, dialysis, surgical, urology, etc).  We also have some specialty home cleaning for high-risk individuals who may have had exposures.   We have limited non-essential cleaning (homes, non- essential businesses) and have delayed the cleaning and disinfecting of schools and businesses that are currently closed so that we can assist the most necessary clients.

We are following all the CDC guidelines including:

  • Hospital grade cleaning and disinfecting products used in all locations.
  • Frequent review of proper cleaning protocols
  • Reviewing proper handwashing
  • Reminders to wash hands frequently even with the use of hand sanitizers
  • Personal hand sanitizers provided to all employees (we ordered just prior to the mad rush on them)
  • Reminders to change gloves frequently and wash hands in between glove changes.
  • Disinfecting wipes provided so vans can be sanitized throughout the shift between buildings.
  • Facemasks are not encouraged because they are in unoccupied or very limited occupancy areas therefore the likelihood of them touching their face to constantly adjust the mask is of greater risk than not wearing one.   A limited number of masks are available and provided to staff upon request if it makes them more comfortable.
  • We continue to stress distancing between staff and hand washing
  • All staff are instructed to stay home if not feeling well or if someone in their home is not feeling well.  They are to report any symptoms to their supervisor/Managers.
  • Increased usage of disinfecting products on all surfaces, not just frequent-touch points.
  • Reminder education of the above (in English and Spanish) texted to all employee phones.

We care about our clients’ well being but our first and foremost priority is to the safety of our staff.  As a Company, we do not require any staff member to report, especially if they or someone in their family have underlying medical issues.  Employees are welcome to use any PTO time they have saved or take unpaid leave. This policy may create some scheduling difficulties and we hope our clients are understanding and patient as we are shuffling our crews and assignments frequently.

We will continue to update as this dynamic situation evolves.  Wash your hands Wash your hands Wash your hands!!   ( our employees are going to be so sick of hearing this 🙂 )